Eagle River and Mat-Su: 907.357.6686

Are you looking to replace your garage door or just get a repair, but you don’t know who to hire? Garage doors are a vital part of your home, and you want to ensure that they are installed and maintained by trained and trusted professionals. Here are the top questions you should ask before hiring a garage door installation company. 


  1. Ask for Recommendations

The best companies are ones that friends, family, and other businesses recommend. Ask around for recommendations, then reach out for quotes from the companies. 


  1. Get Multiple Quotes

You don’t want to get scammed, which is why asking for multiple quotes is highly recommended. Anything that sounds suspiciously low or too high probably is. Investigate the average price for a garage door installation or repair in your area, or ask your friends, and base your price range on that. Choose a company that is reasonable and fair. 


  1. Check Essential Information

Here are a few questions that you should investigate on your own:

– How long have they been in business?

Choosing a newbie company comes at high risks; it is better to choose an established company that will continue to exist for years to come. 

– Do they have a reputable site?

A cheesy site with flashy advertisements should be a warning sign that this company isn’t reputable. 

– What are their certifications? 

Investigate their website to see what trainings, certification, and apprenticeships installers have completed; you want to ensure that they are highly trained. In addition, the Better Business Bureau (BBB) rates companies on a scale from F to A+. Here you can check their rating, reviews, and complaints. 

– Are they licensed, insured, and bonded?

Garage door installation is heavy and dangerous. You want to verify that your company only hires highly trained, licensed, and insured professionals. 

– What do their reviews look like?

Don’t just trust the reviews on their website, but check third party review sites for reviews as well. While you should take reviews with a grain of salt (because people can exaggerate), you mainly want to check that the majority of the company’s reviews are positive. 

– What is their warranty process?

What guarantees do they make to their customers? Not every job turns out perfectly. You want to understand what policy they have in place for errors or in case of the need for future repairs. 


  1. Be Wary 

Trust your instincts; if something seems off, believe in your gut. We highly recommend meeting with potential installation specialists in person before choosing your final choice. Ask lots of questions, and see how they respond. If they lack answers, are dismissive, or seem unprofessional, pick someone else. You want a company that you can trust to take care of your home in a safe, efficient, and professional manner. 

Overhead Door is highly recognized as a trusted name in garage door sales, installation, and repair services. We are here to diagnose, fix, and provide services for all of your garage door needs. Give us a call today for a consultation.